Billing Policy

Subscriptions

Starter is $4.99 per month for 500 leads, Growth is $9.99 per month for 1,500 leads, Pro is $14.99 per month for 5,000 leads, and Scale is $49.99 per month for 50,000 leads. Scale members may request a reviewed capacity increase; approval is not automatic and depends on legitimate business use, account history, and available service capacity. Stripe shows the final price, renewal interval, and recurring nature before purchase. By completing Checkout, you authorize recurring monthly charges until cancellation. A confirmation is provided after purchase. You can manage or cancel online at any time through Manage billing.

Allowances and rollover

Monthly lead allowances refill at the beginning of each paid billing period. At renewal, 50% of unused monthly subscription leads roll into the next billing period, capped at 50% of the new plan's normal monthly allowance. Rollover is available only on a continuously active subscription and expires if the subscription ends. Duplicate leads previously delivered to the same account are not charged again. Requested leads that are not delivered are returned automatically. Active members can currently buy one-time packs of 100 leads for $1.49, 500 leads for $5.99, or 1,000 leads for $9.99; purchased pack credits are tracked separately from the monthly allowance.

Plan changes, cancellation, and deletion

Use Manage billing in SpeedLead to change or cancel a plan through Stripe. A normal cancellation takes effect at the end of the current paid period unless Stripe displays otherwise. Permanently deleting a SpeedLead account cancels the stored subscription immediately so it cannot renew; account deletion does not itself create a prorated or retroactive refund. Access and unused monthly allowance end when the applicable cancellation takes effect.

Refunds and disputes

If a duplicate charge, billing error, or material technical failure affects a purchase, contact support@speedlead.net promptly with the account email and charge date. We will investigate and explain the outcome. Except where required by law or expressly approved after review, subscription periods, promotional value, and delivered lead allowances are non-refundable after use. Nothing in this policy limits mandatory statutory cancellation, refund, chargeback, or consumer-protection rights. Contact support before filing a dispute when practical so the issue can be investigated directly.

Service

SpeedLead.net is provided under the SpeedLead brand. Prices are shown in USD unless Checkout states otherwise. Billing questions may be sent to support@speedlead.net.

Contact

Billing help: support@speedlead.net.